Toledo water bills questioned by property owner

TOLEDO, Ohio (WTVG) – A Toledo property owner is asking people to take a second look at their water bills after finding some charges that didn’t make much sense.

The owner doesn’t want their tenants to pay more than necessary and hopes others don’t see similarly confusing bills. He has no problem paying his water bills as long as he understands them. You’d have a hard time finding someone excited about paying their water bill, especially if it’s not exactly clear what to pay for.

“It’s always been confusing,” said Toledo property owner Dan Peffley.

Peffley owns about two dozen Toledo properties so he gets lots of bills. Recently, however, the dollar amounts haven’t made sense.

“You get the bills more often and I’m busy, so I try to make sure the math is working and the math is wrong,” Peffley said.

Take his property on Hoiles Avenue, for example. On the left side of this property’s water bill, you’ll see “Pay by Invoice” as of December for $ 81.59 USD. Then look to the right and see the same $ 81.59 owed as part of the February amount due.

This is how the city of Toledo declared the two charges on the Hoiles bill. The DPU had some problems with the duplication of payment files, according to the city of Toledo. That $ 81.59 was posted to his account twice in June, according to a city spokesman.

On his Lockwood property, “Pay on Invoice” for $ 79.79 as of December. Look to the right and $ 79.79 is due in February.

“It’s hard enough for tenants, and if they pay the wrong amount, that’s just wrong,” says Peffley.

Peflley says it is difficult to get a straight answer to these allegations. If they’re real, he’s ready for an explanation.

A statement like this for his home on Eastway. Two invoices come on the same day with the same due date for the same property but for different amounts. Confusing, yes, but a city spokesman pointed out that a closer look reveals that these are two different billing cycles, which people may not notice, but it’s worth questioning.

“Most of the people in the city of Toledo want money in their hands. They want to be able to put food on the table and pay their bills. They don’t want to overpay the city of Toledo because they’re incorrect, ”Peffley said.

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