City Of Toledo Encourages Public Utilities Customers To Read Meters And Call In Usage Amount

April 3, 2020

The Department of Public Utilities of the City of Toledo asks customers to read the water meters and report consumption by calling 419-245-1800 or by email at [email protected] the Monday through Friday from 7:00 a.m. to 3:00 p.m. Call Toledo Public Utilities .gov. The attached infographic shows customers how to read their counters.

Toledo Public Utilities customers are encouraged to pay water bills online at the following link:

As previously announced, the city of Toledo will not shut down water for non-payment while we work to prevent the spread of COVID-19. The city will reconnect the water service to an occupied residence in the Toledo service area that was previously separated for non-payment. If you need to turn your water service back on, please call Engage Toledo at 419-936-2020. All late water bill charges have been suspended.

Information on COVID-19 can be found at The Lucas County Community’s 24/7 COVID-19 numbers are 419 251-4000 (English only) and 419-291-5355 (multilingual).

The public is asked not to call 911 unless it is a real emergency. Instead, call 419-213-4161, press 4 and leave a message to report COVID-19 related concerns such as:

The Ohio Department of Health website is www.Coronavirus.Ohio.Gov and the Ohio Department of Health hotline is 1-833-4-ASK-ODH (1-833-427-5634).

This press release was produced by the City of Toledo. The views expressed here are the author’s own.

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